Build an app like Rappi: one super app, multiple categories.

The gap between a delivery app and a super app

Cloning just the "order food" flow is not building an app like Rappi. The real complexity is supporting multiple business categories at once — restaurants, grocery stores, pharmacies, convenience stores — each with its own catalog, inventory, hours and commission rules, inside one customer experience and one courier dispatch engine.

• Customer app with category navigation (food, groceries, pharmacy, errands)
• Merchant panel with its own catalog, inventory and hours per vertical
• Shared courier app across categories with route optimization
• Commission engine configurable by merchant type and category

Per-merchant catalog and inventory

Every affiliated merchant needs to manage its own catalog, pricing, availability and hours without depending on your team. We build the self-service merchant panel: product management, real-time stock control, promotions and sales reports, integrable with the merchant's POS when needed.

Multi-category courier dispatch

Unlike a single-vertical app, the dispatch engine of a Rappi-like super app has to decide which courier takes a grocery order, which one takes a pharmacy order, and how to prioritize when multiple orders are active in the same zone. We design that engine with per-category assignment rules, estimated prep time and coverage zones.

Errands and custom requests

Beyond the structured catalog, we include the "errand" flow — the customer describes what they need and a courier buys it in-store, something most generic delivery apps don't solve well. This and the rest of the system are part of our on-demand app development service, with a nearshore team in Colombia.

Frequently asked questions